At Learn Persian Online,
resources (eBooks) you purchase are delivered electronically. Unlike a book,
you can’t (really) return a PDF once you’ve downloaded it. For that reason, all
sales on Learn Persian
digital resources are considered final and nonrefundable.
We understand that things don’t always go as planned, therefore Learn Persian Online offers refunds in a few limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
Refund requests must be submitted within a month of your purchase and are granted on a case-by-case basis.
Duplicate Purchase: You purchase the same resource twice.Example: You purchase an ebook and choose 2 items (instead of one item).
File Download Problem: You purchased a resource, but the file could not be downloaded for any reason. The file might be damaged or is missing content.Example: An ebook contains only a part of a book.
Misrepresentation: The description of the book misrepresents what is actually contained in the book. (Requests are subject to Learn Persian Online review.) Example: A description states that the book contains Farsi reading lessons but instead there is only writing lessons.
Technical Limitations: You are NOT able to access the book you purchased because the technical requirements (for example the passwords) aren’t included in the resource description.Example: An ebook is a Password Protected PDF File and you have not received the password after purchasing the book.
If your purchase meets these guidelines, send an email to firstname.lastname@example.org and explain the reasons for your refund request. As part of your request, be sure to include the resource name, your order number or receipt, your concerns about the resource, and detail explanations about your refund request.